Stop with Email Clutter

Fill in the form to get the eBook and find out how to take control of project email management and explore how 12d Synergy can help.
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Why project information turns into chaos

When information lives across inboxes, shared drives, and multiple platforms, teams lose time and trust.

Decisions get trapped in inboxes

so teams can’t quickly prove what was agreed and when.

Files drift into duplicates 

and “final_v7” versions when there’s no controlled release process.

Audit trails are incomplete when evidence is split

across tools, people, and ad-hoc processes.

Audit gaps appear during QA and claims

because it’s unclear what was issued, when, and by whom.

Metadata gets lost in handover

so teams can’t reliably search, filter, or validate “approved” sets.

Finding the right file takes too long

when information is scattered across folders and systems.

Project delivery depends on fast access to trusted information, but generic storage and disconnected tools rely on perfect behaviour under deadlines. The result is version confusion, slow retrieval, and higher risk when QA issues or disputes arise. You need a governed way to manage project information, such as files and metadata together, so teams can collaborate confidently and always work from the latest approved set.

Turn emails into a project record, not a liability

Email still carries critical instructions, approvals, and commercial risk, but it’s usually stored in personal inboxes and hard to retrieve when it matters. 12d Synergy connects project emails to the job so correspondence and attachments become part of the governed project record.

Keep key correspondence tied to the job, not the individual.

Find email evidence fast when issues escalate.

Reduce duplication and “lost in inbox” risk across teams and turnover.

Free up your overflowing Outlook inbox.

Protect yourself and your business from litigation.

Governance controls built for real delivery

Standardise how information is created, approved, and shared, so teams spend less time searching and less time fixing mistakes.

Centralised Data Management

Securely store and manage all your project data in a single, centralised repository, ensuring easy access and consistency across project teams.

Customer Success Stories

“12d Synergy has made my role easier…It has saved me around 2-4 hours a week in admin, reduced stress, and enabled a better work life balance.“

12d Synergy helped reduce the admin burden of managing project information and maintaining consistent records.
Read Their Story

Annette Sweeny

Principal Environmental Engineer, Good Earth Matters

“There’s only one source of truth because local copies are locked unless checked out.“

Controlled check-in/check-out and traceability helped the team keep project information consistent across staff and collaboration workflows.
Read Their Story

Richard Clarke

Senior Civil Project Officer, City of Newcastle

“For me the key [benefit] is the integrity of our data. The data doesn’t leave the system. We have faith that we always have the latest data.“

Jacobs improved data integrity by keeping teams aligned to a single source of truth so the latest information is trusted across delivery.
Read Their Story

Peter Ryan

Technical Director, Digital Engineering, Jacobs

Seamless integration across your technology stack

Integrate your core systems into an open, data-agnostic environment, so project information flows consistently without vendor lock-in.

Stop with Email Clutter

Fill in the form to get the eBook and find out how to take control of project email management and explore how 12d Synergy can help.

Take control of your projects, mitigate risks, and reduce costs

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Frequently Asked Questions

What is information management in an Architecture, Engineering, and Construction context?

Information management is how you capture, control, and retrieve project emails, documents, drawings, and records so teams can collaborate confidently. In AEC, the hard part isn’t storage, it’s standardising metadata, controlling versions, proving history, and keeping records tied to the job instead of scattered across drives and inboxes.

How is 12d Synergy different from generic file storage or “shared drives”?

Generic file storage is built for standalone files. AEC teams often work with interdependent folders-of-files and file references, and they also need governed metadata and traceability. 12d Synergy adds controlled structures like naming rules and attributes and supports managing complex working sets more safely than basic “sync and share” approaches.

Can we standardise metadata so projects are easier to search and govern?

Yes. 12d Synergy uses attributes (user-defined metadata) across jobs, folders, files, contacts, tasks, and more, so teams can classify, filter, and find information faster and more consistently. You can also embed attributes into documents so standard details (like job number/name) stay current without manual edits.

Can we enforce naming conventions and required fields?

Yes. Admins can configure naming rules on jobs and folders, which helps keep files consistently named and reduces “final_final_v7” chaos. When multiple files are involved, tools like the combined file name + attribute editor help teams apply required naming/metadata more efficiently.

How does project email management work?

Project email often contains critical decisions and evidence, but it’s usually trapped in inboxes. 12d Synergy supports project email filing via Outlook integration so correspondence can be stored with the right job record and retrieved later as part of the project history.

Can teams access project info on web or mobile?

Yes. 12d Synergy provides web and mobile access. For example, users can view attributes from the Web and Mobile Apps, which helps teams reference the job record and metadata while away from the office.